Last Updated: June 2026

Introduction

I am committed to protecting your privacy and handling your personal information responsibly, transparently, and in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Data (Use and Access) Act 2025.

This Privacy Policy explains how information is collected, used, stored, and protected when you visit this website or contact The Connection Lab through the website enquiry form.

Data Controller

Kevin Hanley is the Data Controller for the personal information collected through this website.

Email: info@kevinhanleycounselling.co.uk

ICO Registered

Information We Collect

When you submit an enquiry through this website, we may collect:

Your name
Your email address
Your telephone number (if provided)
Information you choose to include in your enquiry

We ask that you do not include detailed therapeutic, medical, or highly sensitive personal information in your initial enquiry. A brief outline of the support you are seeking is usually sufficient for us to respond appropriately.

How We Use Your Information

The information you provide is used solely to:

Respond to your enquiry
Communicate with you regarding potential services
Determine whether we may be able to offer appropriate support

We do not use your information for marketing purposes, and we do not sell or share your personal information for commercial purposes.

Legal Basis for Processing

The legal basis for processing your personal information is Legitimate Interests.

Processing is necessary in order to respond to enquiries from individuals seeking information about services offered by Kevin Hanley.

Where an individual voluntarily includes sensitive personal information within an enquiry, this information is processed only for the purpose of assessing and responding to that enquiry.

Confidentiality

Enquiries received through this website are treated with care and respect for your privacy.

However, website contact forms and email should not be considered fully secure methods of communication. For this reason, we recommend that you do not include extensive personal, medical, therapeutic, or highly sensitive information in your initial message.

If we begin working together, you will receive separate information regarding confidentiality, data protection, and record keeping as part of the therapeutic agreement.

Data Retention

Information submitted through the website enquiry form is retained only for as long as necessary to respond to your enquiry.

Where no therapeutic relationship is established, enquiry information is normally deleted as soon as a response has been provided and no further communication is required.

If a therapeutic relationship is established, relevant information may be retained in accordance with separate client privacy and record-keeping policies provided at the start of our work together.

Website Hosting and Security

This website is hosted by Squarespace, which may process certain information on behalf of Kevin Hanley in connection with website hosting and form submission services.

Reasonable technical and organisational measures are taken to protect personal information from unauthorised access, misuse, loss, or disclosure.

The website uses secure HTTPS encryption to protect information transmitted through the site.

Sharing Information

Personal information will not be shared with third parties except where:

You have provided consent
There is a legal obligation to do so
There is a serious concern regarding the safety of an individual
Disclosure is necessary for the establishment, exercise, or defence of legal claims

This website may use essential cookies required for the operation, security, and functionality of the site.

These cookies do not collect information for marketing purposes.

You may manage cookie preferences through your browser settings.

Your Rights

Under UK data protection law, you have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Object to certain forms of processing
Request restriction of processing in certain circumstances
Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact The Connection Lab using the details provided above.

Complaints

If you have concerns about how your personal information has been handled, please contact kevin Hanley in the first instance.

You also have the right to make a complaint to the Information Commissioner's Office (ICO):

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Website: www.ico.org.uk

Telephone: 0303 123 1113

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements, professional practice, or website functionality.

The most current version will always be available on this website.